Bearbrick88 Privacy Policy — How We Protect Your Information
Bearbrick88 takes its responsibility to protect the privacy and personal data of every user in Malaysia seriously. This policy clearly outlines what information we collect, how it is used, who it is shared with, and what rights you have as a user of our platform. Please read this document carefully before registering or using our services.
Effective date: 1 January 2026
1. Information We Collect
Bearbrick88 collects various types of information from users during registration, platform usage, and financial transactions. This information is gathered to ensure a safe, seamless, and personalised user experience. The following are the categories of information we collect:
Account Information- Full name, email address, phone number, and date of birth provided at registration.
- Identity verification documents (national ID or passport) requested for account verification purposes.
- Username and password created by the user (passwords are stored in hashed form).
- Details of local payment methods used, including the selected bank via FPX and digital wallet account identifiers (TNG eWallet).
- Deposit and withdrawal transaction history in MYR (RM) — including amounts, dates, and transaction status.
- We do not store credit or debit card numbers directly; all payment processing is handled through secure, recognised payment gateways.
- IP address, browser type, operating system, and device model used to access the platform.
- Usage data such as pages visited, session duration, access frequency, and actions performed within the platform.
- General location information (state or city) based on IP address — no precise GPS coordinates are collected.
2. How We Use Your Information
All information collected by bearbrick88 is used for legitimate and transparent purposes. We do not use user data for any purpose not stated in this policy without first obtaining explicit consent from the user concerned.
The information collected is used for the following purposes:
- Account management: Creating, verifying, and maintaining user accounts and their security.
- Transaction processing: Processing deposits in RM, withdrawal of winnings, and maintaining accurate transaction records.
- Service improvement: Analysing usage patterns to improve platform design, load speed, and overall user experience.
- Communications: Sending account-related notifications, important platform updates, and responses to customer support enquiries.
- Fraud prevention: Detecting and preventing suspicious activity, money laundering, or violations of our terms of use.
- Legal compliance: To comply with applicable laws and regulations in Malaysia, including identity verification requirements.
3. Cookies & Tracking Technologies
Bearbrick88 uses cookies and similar tracking technologies to enhance platform functionality and deliver a more personalised experience to each user. Cookies are small text files stored on your device when you access our website.
The types of cookies we use include:
- Session cookies: Required to maintain your logged-in status throughout a session. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saves your preferences such as display language and other display settings for a smoother, more consistent experience on repeat visits.
- Analytics cookies: Used internally to understand how users interact with the platform for technical improvement purposes only.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect platform functionality, including your ability to stay logged in.
4. Data Storage, Security & Information Sharing
All bearbrick88 user data is stored on secure servers with multi-layered protection. Sensitive information such as passwords is stored in hashed form using modern encryption algorithms, while financial data is transmitted via TLS encryption protocol during transit.
Bearbrick88 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. Information is only shared with third parties in the following limited circumstances:
- Payment service providers: The transaction information required is shared with authorised payment gateways (such as FPX processors) solely to facilitate the completion of RM transactions.
- Legal requirements: bearbrick88 may be required to disclose information to the relevant authorities when mandated by Malaysian law or a valid court order.
- Security protection: In cases of fraud or serious security threats, relevant information may be shared with law enforcement authorities.
All third-party service providers working with us are required to maintain data security standards equivalent to or exceeding those we uphold ourselves.
5. User Rights & Personal Data Control
As a registered bearbrick88 user, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010:
- Right to Access: You have the right to request a copy of the personal information we hold about you at any time.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information in your account records via your account settings or by contacting our support team.
- Right to Erasure: You may request the deletion of your account and personal data, subject to mandatory record-keeping requirements prescribed by law (e.g. financial transaction records that must be retained for a specified period).
- Right to Withdraw Consent: You can withdraw consent for marketing communications at any time without affecting your access to the platform's core services.
To exercise any of the rights above, please contact our support team by email at [email protected]. We will process your request within 14 business days of receiving a complete submission.
6. Policy Changes & How to Contact Us
Bearbrick88 reserves the right to update or amend this Privacy Policy from time to time in response to changes in business practices, legal requirements, or platform improvements. Any material changes to this policy will be communicated to registered users via an in-platform notice or by email at least seven days before the changes take effect.
Users are responsible for reviewing this Privacy Policy periodically. Continued use of the bearbrick88 platform following any amendments constitutes acceptance of the updated policy. The latest effective date will always be displayed at the top of this document.
If you have any questions, concerns, or complaints regarding your privacy and the handling of your personal data by bearbrick88, please contact us through the following channels:
- Email: [email protected]
- Live chat: Available in the bearbrick88 app and website during operating hours
- FAQ: Visit FAQ section for answers to the most frequently asked privacy questions
We are committed to addressing all privacy-related enquiries seriously and within a reasonable timeframe, in line with our commitment to transparency and user trust across Malaysia.
Still Have Questions About Your Privacy?
The bearbrick88 team is here to help. Visit the FAQ section for quick answers, or register an account and enjoy a safe, personalised platform experience.